IALC dans la presse

New IALC schools

Schools & Agents September 17 2019

https://www.schoolsandagents.com/Blog?article=New%20IALC%20Schools

"The International Association of Language Centres (IALC), is very pleased to have welcomed seven new centres to its Association, as well as two new associate centres and one new seasonal centre in the last months in Canada, France, Germany, Italy, Japan, New Zealand, the UK and the US."

New IALC school: Learn English at Mount Maunganui Language Centre in New Zealand

Schools & Agents October 15 2019

https://www.schoolsandagents.com/Blog?article=New%20IALC%20School

"IALC would like to give a warm welcome to their newly accredited school Mount Maunganui Language Centre. Established in 1990, Mount Maunganui Language Centre is a multi-award-winning family run school. Located in a part of Tauranga City, students learning English are able to pursue and excel at their academic goals while living in the relaxed beach resort of Mount Maunganui, voted to have the best beach in New Zealand!"

IALC adds 10 schools across eight countries

The Pie News September 30 2019

https://thepienews.com/news/ialc-adds-10-schools-portfolio/

"Seven language schools have joined the International Association of Language Centres, in addition to two new associate centres and one seasonal centre."

IALC welcomes new member schools

ST Magazine 18 September 2019

https://studytravel.network/magazine/news/0/26905

"The International Association of Language Centres (IALC) has announced a growth in membership in recent months with seven new centres, two new associate schools and one new seasonal centre."

StudyTravel News Video

ST Magazine 12 September 2019

https://studytravel.network/magazine/news/3/26880

"IALC opens Auckland 2020 workshop..."

ST Star Awards 2019 winners announced

ST Magazine 2 September 2019

https://studytravel.network/magazine/news/0/26857?fbclid=IwAR0z-X0-tXvCPaz-lf_SljAC04rxv8TfVUb-SfQMPQGj-pPpf-gvP2Junrs

IALC Schools celebrate another year of success at the 2019 StudyTravel Star Awards. Congratulations to IALC winners, France Langue, Genki Japanese and Culture School  and  Linguaviva. 

IALC 2020 Auckland Workshop - Register now!

Schools and Agents 5 September 2019

https://www.schoolsandagents.com/Blog?article=IALC%202020

"The International Association of Language Centres (IALC), an association accrediting 164 worldleading independent language schools and summer centres, is delighted to be hosting the IALC 2020 Auckland Workshop in New Zealand from 26-29 March 2020 in association with Languages International."

IALC opens Auckland 2020 workshop

ST Magazine 9 September 2019

https://studytravel.network/magazine/news/0/26873

"IALC 2020 Auckland will take place from March 26-29 at the five-star Hilton Auckland Hotel, bringing together study travel agencies and education consultants from around the world to meet with IALC language schools."

ST Star Awards 2019 nominees revealed

ST Magazine 1 August 2019

https://studytravel.network/magazine/news/0/26773?fbclid=IwAR0jBj8gXOqAy75Nu_lAF-WUfpU1jHH9_Q-e4GWR3cIrdXcE8LpWT1-aHM4

Record 24 IALC schools shortlisted for Star Awards 2019 and IALC nominated as Leading Star!

New IALC-accredited School Worldwide School of English in Auckland joins IALC

Schools and Agents 2 August 2019

https://schoolsandagents.com/blog?article=IALC+school+in+Auckland&fbclid=IwAR1Ci0Rn9Lxu6DFVjdbk3qYOn7TvXDpegPZLlFtuDoriODHM0MngF0kyGac

"We are excited to announce that  Worldwide School of English  in  Auckland , New Zealand has joined IALC just as registration opens for our  IALC 2020 Auckland Workshop. This fantastic school will help showcase Auckland as a study-destination to learn English alongside host school Languages International  when the IALC annual Workshop comes to  Auckland..."

IALC raises money for charity and welcomes new members

ST Magazine 24 July 2019

https://studytravel.network/magazine/news/0/26754]

Member schools and agencies that attended this year's International Association of Language Centres (IALC) workshop in Seville, Spain, have raised €2,200 for charity.

International Association of Language Centres (IALC) Educator Association Q&A

ST Magazine 1 July 2019

https://studytravel.network/magazine/issues/796/articles/26672

Giorgia Biccelli, President of IALC, talks about the revised agency schemes and changes to its mandate.

IALC agencies and schools raise over €2000 for sponsored charity Asociación Museke in Rwanda

Schools and Agents 24 July 2019

https://www.schoolsandagents.com/Blog?article=IALC%20Charity%20Donation

"IALC is delighted to announce that agencies and schools that participated in this year’s IALC Seville Workshop raised a grand total of €2200 in honour of sponsored charity Asociación Museke in Rwanda."

New IALC-accredited school Southbourne School of English in Bournemouth joins IALC

Schools and Agents 29 July 2019

https://www.schoolsandagents.com/Blog?article=New%20IALC%20School

"IALC are delighted to announce that Southbourne School of English has joined IALC – International Association of Language Centres."

International Association of Language Centres (IALC) Educator Association Q&A

ST Magazine 1 July 2019

https://studytravel.network/magazine/issues/796/articles/26672

Giorgia Biccelli, President of IALC, talks about the revised agency schemes and changes to its mandate.

IALC agencies and schools raise over €2000 for sponsored charity Asociación Museke in Rwanda

Schools and Agents 24 July 2019

https://www.schoolsandagents.com/Blog?article=IALC%20Charity%20Donation

"IALC is delighted to announce that agencies and schools that participated in this year’s IALC Seville Workshop raised a grand total of €2200 in honour of sponsored charity Asociación Museke in Rwanda."

New IALC-accredited school Southbourne School of English in Bournemouth joins IALC

Schools and Agents 29 July 2019

https://www.schoolsandagents.com/Blog?article=New%20IALC%20School

"IALC are delighted to announce that Southbourne School of English has joined IALC – International Association of Language Centres."

IALC partners with associations in Latin America

The Pie News 14 March 2019

https://thepienews.com/news/ialc-partners-amte-anex/?fbclid=IwAR1AhZ5Vm-HKVWz0o13gF0y1KBkwQfNXBkClElMxTlKtjjXp9VMAa9V2Ytk

“IALC has announced that a Memorandum of Understanding has been signed between the association and ANEX, the Colombian Asociación Nacional de Empresas para Estudios en el Exterior, and AMTE, the Mexican Association of Educational Tourism.”

IALC signs MoUs with Colombian and Mexican agency associations

ST Magazine 15 March 2019

https://studytravel.network/magazine/news/0/26443?fbclid=IwAR0qrLwn45Lmc5sGW-DumsbhIKI5KXncyzG-w_G-hOuGGwkje9rqWLUHhX8

“The International Association of Language Centres (IALC) has announced memorandums of understanding (MoUs) with the agency associations of Colombia and Mexico to collaborate on future initiatives and support growth from Latin America.”

IALC partners with agency associations in Colombia and Mexico

Schools and Agents 13 March 2019

https://www.schoolsandagents.com/Blog?article=IALC%20agency%20partnership

“In recognition of recent IALC Roadshows to Bogota and Mexico City held in February 2019, IALC - The International Association of Language Centres, is pleased to announce that a Memorandum of Understanding has been signed between the Association and ANEX - The Colombian Asociación Nacional de Empresas para Estudios en el Exterior and AMTE - The Mexican Association of Educational Tourism.”

New IALC-accredited School Worldwide School of English in Auckland joins IALC

Schools and Agents 2 August 2019

https://schoolsandagents.com/blog?article=IALC+school+in+Auckland&fbclid=IwAR1Ci0Rn9Lxu6DFVjdbk3qYOn7TvXDpegPZLlFtuDoriODHM0MngF0kyGac

"We are excited to announce that  Worldwide School of English  in  Auckland , New Zealand has joined IALC just as registration opens for our  IALC 2020 Auckland Workshop. This fantastic school will help showcase Auckland as a study-destination to learn English alongside host school Languages International  when the IALC annual Workshop comes to  Auckland..."

IALC launches new scheme for study abroad agencies

The Pie News 7 January 2019

“The International Association of Language Centres has launched an IALC Approved Agency badge, which aims to recognise study abroad agencies working with IALC schools.”

IALC launches new approved agency scheme

ST Magazine 6 January 2019

“The International Association of Language Centres (IALC) has announced the launch of a new IALC Approved Agency scheme, which will replace the existing Partner Agent system.”

IALC launches new Approved Agency scheme for study abroad agencies

Schools and Agents 3 January 2019

“The new IALC Approved Agency allows IALC to approve quality and reward loyalty and trust with an exclusive network of high-quality international study abroad agencies. It will replace the existing IALC Partner Agent scheme from January 2019.”

More employers want to hire graduates who speak a foreign language

The Daily Universe 1 December 2018

“A 2016 report from the International Association of Language Centres compared current and future demand for nine different foreign languages.”

IALC schools celebrated at Turkey Roadshow and UED Awards

Schools and Agents 21 November 2018

The IALC 2018 Turkey Roadshow brought representatives of 16 IALC schools to meet agencies in Istanbul 9-11 November 2018 and enjoy the 6th annual UED Awards Ceremony and Gala Dinner.

UED honours 14 schools at Agency Awards of Turkey with IALC

The Pie News 13 November 2018

“The Association of International Educational Counsellors in Turkey, UED, has hosted its Agency Awards of Turkey for this first time since 2013. This year, the awards honoured 14 language schools, which provide the best service to Turkish students and study-abroad agencies.”

IALC and LanguageCert Announce Corporate Partnership

Schools and Agents 21 November 2018

“IALC is delighted to announce our newest IALC Corporate Partner LanguageCert, the Awarding Organisation dedicated to language skills assessment and certification.”

StudyTravel Star Awards 2018 nominees revealed

Schools and Agents 1 August 2018

“The shortlist for the ST Leading Star is: the International Language Academy of Canada (ILAC); the International Association of Language Centres (IALC); insurance provider Guard.me; global ELT brand Embassy English; and Swiss agency Boa Lingua."

This month, Giorgia Biccelli, President of IALC, answers our questions about association achievements and objectives.

ST Magazine 30 June 2018

“It’s been a very good year and we’re delighted to have reached our aim of 150 high quality IALC schools. [We welcomed 10 new schools this year.]”

Digital marketing and the 'lost' adult market, focus points at the IALC Workshop

ST Magazine 30 April 2018

“IALC, covered a range of industry topics during its seminar programme at the IALC 2018 Bologna Workshop in Italy recently, where new member schools were also introduced."

IALC: Language Travel increasingly linked to academic goals

The Pie News April 27 2018

IALC reveals findings of its annual study travel research report

ST Magazine 24 April 2018

“IALC revealed findings of its follow up research report on perfecting the student experience at its annual conference held in Bologna, Italy, last week.”

IALC Workshop comes to an end

Schools and Agents 24 April 2018

“What a gala! The food, the set-up, the music...but most of all the venue!”

Interviewing Giorgia Biccelli and Robin Adams from IALC

Schools and Agents 22 April 2018

“In this interview we also spoke about the 2019 IALC Workshop which will be held in Seville, Spain and where we can expect another top-quality event.”

Highlights of the IALC 2018 Bologna Workshop

The Pie News 24 April 2018

We are ready for the 2nd Day of the IALC Workshop in Bologna

Schools and Agents 22 April 2018

“Following a busy day of back to back meetings for most participants, the first day of the IALC Workshop in Bologna came to a grand end with a combination of cheese, wine, pasta and balsamic vinegar tasting at the Palazzo Albergati.”

First Day of Meetings at the IALC Workshop in sunny Bologna!

Schools and Agents 21 April 2018

“The IALC Workshop is in full swing and we are live from sunny Bologna.”

Introduction to the IALC Bologna 2018 Workshop

Schools and Agents 21 April 2018

“IALC school representatives, agents and service providers have gathered for an afternoon of interesting seminars.”

A discussion with the IALC Executive Board

ST Magazine 12 April 2018

“This week, we publish the transcript of an interview with the IALC Executive Board about the forthcoming IALC 2018 Bologna Workshop and other association events and activities.”

IALC Workshop 2018 will mark 35 years of innovation

The Pie News 12 April 2018

Volunteer training at the Tokyo Olympic Games. Efforts to study abroad such as scholarship in full swing

Ryugaku Press 15 February 2018

“(This event was) planned by JAOS and IALC and students will receive 4 weeks language school tuition fees and accommodation expenses.”

World language school association (IALC) Language Study Abroad Scholarships

Center of International Exchange 15 February 2018

“The scholarship is for those who want to become volunteers such as international sports events held in Japan.”

IALC and JAOS award scholarships

StudyTravel Magazine 15 February 2018

“Administered by member agencies of JAOS, the recipients have been awarded four weeks’ free tuition and accommodation at IALC schools around the world.”

IALC featuring in STtv

StudyTravel Magazine 15 February 2018

Coverage from STtv of our IALC JAOS Japan Scholarship Award Ceremony 2019

Review of the IALC JAOS Student Scholarship Award Ceremony

Schools and Agents 09 February 2018

“The International Association of Language Centres (IALC) and the Japan Association of Overseas Studies (JAOS) were hosts to the IALC JAOS Japan Student Scholarship Award Ceremony at the Keio Plaza Hotel in Tokyo on Monday 29 January 2018.”

ST Magazine Grave vine: Award scholarships from IALC JAOS

StudyTravel Magazine 02 February 2018

Preview of the IALC JAOS Japan Student Scholarship Award Ceremony

Schools and Agents 29 January 2018

“IALC is a global standard in language study abroad, and our dynamic association of quality international language centres joined forces with JAOS for a coordinated scholarship programme.”

IALC launches intuitive new website

Schools and Agents 25 January 2018

“The site has been designed to offer the best possible service to IALC members, agents and students.”

IALC releases student research findings

ST Magazine 15 November 2017

“The International Association of Language Centres (IALC) has released the results of a student research project, highlighting student expectations and satisfaction throughout the customer journey, and showing differences by age, booking channel and language studied.”

IALC Study Travel Research Report 2017

Schools and Agents, 15 November 2017

“As an association committed to language learning and cultural exchange, IALC are proud to contribute research on language study abroad.”

New report maps student expectations for language study

ICEF Monitor, 01 November 2017

“In recent years, the International Association of Language Centres (IALC) has published a series of studies that contribute to our understanding of the global language learning market. The latest of these is the IALC Study Travel Research Report 2017, and is entitled, The student perspective on language study abroad: Student expectations, experiences and satisfaction.”

Positive association

The EL Gazette, 01 November 2017

“The big chains may be doing well, but schools belonging to the International Association of Language Centres (IALC) perform twice as well on average as normal English language centres. The mean score is 8.8 areas of strength against 4.4 for the UK accredited sector overall.”

IALC and Edvisor announce exclusive partnership

The Pie News, 1 November 2017

“The International Association of Language Centres has signed a partnership with technology provider Edvisor to help streamline data sharing between schools and agents.”

IALC and Edvisor announce partnership

ST Magazine 10 October 2017

“IALC has announced a partnership with Edvisor, a provider of technology solutions in the language travel industry, to promote all 140 member schools on the Edvisor Platform”.

Exclusive partnership for Edvisor and IALC

Schools and Agents 7 October 2017

“The Edvisor Platform allows IALC to provide the most advanced technology to its members and makes it easier for agents to work with IALC schools across the board by centralizing information. Currently 45 of IALC members are live on the Edvisor Platform, and agents are already seeing the benefits of working this way.”

Language courses abroad for Tokyo Olympics volunteers

The EL Gazette, 05 October 2017

“Japanese students volunteering to take part in international events such as the Tokyo Olympics will have access to scholarships to study languages abroad, the International Association of Language Centres (IALC) has announced”.

IALC and JAOS join forces for scholarship fund

The Pie News, 04 October 2017

“IALC has announced a partnership has announced a partnership with Japanese agency association JAOS”.

IALC and JAOS join forces for Olympic Scholarships

ST Magazine 02 October 2017

“The International Association of Language Centres (IALC) has joined forces with Japanese agency association JAOS to provide a scholarship programme to help Japanese nationals prepare for the forthcoming Tokyo Olympic and Paralympic Games 2020 and the 2019 Rugby World Cup”.

Leeds gives delegates from over 20 countries an international welcome at 2016 International Association of Language Centres workshop

ITCM, 25July 2016

"In total IALC saw approximately 350 national and international delegates at Leeds in April this year, the first time the workshop has been held in the U.K. since 1989. Delegates were able to experience some of the most unique venues that Leeds has to offer."

Rescue of UK's Apple Languages Brand Realised

The Pie News, 14 July 2016

"The support of IALC schools kept me going," Jos van Kerkhof, Owner of Apple Languages, UK The owner of UK study travel agency, Apple Languages, has heralded the company's success following the collapse of the previous incarnation of Apple Languages as a testament to strong industry support and collegiality, especially among IALC member schools.

Brexit and Language Travel to Kent

Kent Radio. 6 July 2016

Jan Capper, Executive Director for IALC, discusses why language student travel is important for Kent, UK, and how she sees Brexit effecting the industry.

Latest language travel data points to slowing growth in 2015

ICEF Monitor, 25 May 2016

Evidence continues to mount of a slowdown in growth in language travel bookings in 2015, and even of declining enrolment for a number of important destinations. The latest indicators come from a global survey of language schools and education agents. The survey points to marginal declines in student weeks in both the adult and junior segments. Both agent and school respondents cite economic conditions in sending markets along with shifting currency values as some of the primary factors contributing to softening enrolment during the year.

ALTO outlines portal plan in drive to standardise study travel

The Pie News, 15 April 2016

The concern over education agencies selling language school courses “based on what makes us the same, not what makes us different”, was an argument pitched against standardisation of language study booking in the Big Debate at the IALC Workshop last week.

2.28 million abroad for language study in 2014

ICEF Monitor, 12 April 2016

New research indicates that nearly 2.3 million people travelled abroad for a language course in 2014. This is the top-level finding from the IALC Study Travel Research Report 2016: Trends in the Demand for Foreign Languages, and it sets the tone for an interesting new view of the global market for language travel.

Foreign language study: 2.28m go overseas

The Pie News, 8 April 2016

New research produced for the International Association of Language Centres has estimated the size of the annual study travel market for foreign language learning to be 2.28 million language students.

IALC presents research report on language demands

ST Magazine, 8 April 2016

IALC, the International Association of Language Centres, has presented its research report on language demands from international students, and shows there is a huge demand around the world to learn English, particularly in Asia.

IALC 2016 Workshop, Leeds & York - Gala Dinner

Photo gallery: The Pie News website, April 2016

The roaring 20s was a fabulous theme for the gala dinner during the IALC annual conference at the Queen’s Hotel ballroom in central Leeds.

Domesticating the student market

EL Gazette, April 2016

The IALC report shows how language travel specialists need to keep an eye on trends in their students’ domestic markets, says Melanie Butler.

Tips on top travel trends

EL Gazette, April 2016

Melanie Butler dives deep into the data on studying abroad in the brand new IALC report on trends in demand for language learning.

IALC welcomes six new members to the association

ST Magazine, 1 March 2016

The International Association of Language Centres (IALC) has welcomed six new member centres from Australia, Malta, France and Germany in recent weeks.

IALC welcomes six new members to the association

The Pie News, 25 February 2016

Six language schools in Australia, Malta, France and Germany have become new members of the International Association of Language Centres this month, bringing the total membership to 158 schools.

Aseproce focuses on independents, Canada and growth

Hothousemedia.com, 5 November 2015

Spanish agency association Aseproce focussed on independent schools, Canada as a study destination and industry data, including signs of growth for the Spanish market, at its annual workshop in Madrid last week.

Independents in demand

EL Gazette, 1 November 2015

Claudia Civinini analyses the 2015 Ialc research to reveal what language travel agents really look for in a partner institution.

New members join IALC in NZ, Spain, Argentina

The Pie News, November 2015

The International Association of Language Centres, an exclusive network of boutique language schools worldwide, has welcomed new members from New Zealand, Spain and Argentina.

IALC Turkey Roadshow

Photo gallery: The Pie News website, October 2015

October 2015 - 20 IALC accredited language schools travelled to meet study travel agents in Turkey. The schools representatives met directly with the agents in Istanbul and Ankarra as part of the roadshow.

IALC welcomes four new member schools

Hothousemedia.com, 29 October 2015

The International Association of Language Centres (Ialc) has welcomed four new centres, from New Zealand, Spain and Argentina, bringing total worldwide membership to 135 schools.

Turkey: UED hosts third annual awards

The Pie News, October 2015

One of Turkey’s agency associations, UED, whose members represent 55% of the outbound market, has presented its third annual awards, recognising language schools worldwide that offer excellent service to students and education agencies.

Study or perception and positioning

El Gazette, September 2015

How do chain schools position themselves in the global language travel market compared to independent schools?

10th ST Star Awards celebrates study travel sector

Hothousemedia.com, 7 September 2015

The international study travel industry gathered in London at the weekend to celebrate excellence in performance at the unique, peer-voted StudyTravel Star Awards 2015.

Consolidation, price pressure: new hallmarks of study travel business

The Pie News, 18 May 2015

US has overtaken UK as top receiving country for English language travel, as global growth slows and the study travel industry enters a period of market consolidation, research commissioned by the International Association of Language Centres has shown.

English language programmes in Malta report steady growth for 2014

ICEF Monitor, 5 May 2015

According to a recent study from the International Association of Language Centres (IALC), Malta is the world’s seventh most-popular destination for students wishing to study English.

Independent schools need to brand personal touch: IALC

The Pie News, 30 April 2015

New research commissioned by independent language school association IALC reveals that education agents value the benefits of working with independent providers and boutique chain schools.

German language study on the rise worldwide

ICEF Monitor, 30 April 2015

By population of native speakers, German is the 10th most-widely spoken language in the world. But when measured in terms of economic impact – that is, by the gross national product (GNP) generated by German speakers – it ranks fourth worldwide, after only English, Chinese, and Spanish.

IALC Workshop, Rouen, France

Photo gallery: The Pie News website, April 2015

2015 IALC annual workshop brings together boutique language school owners and high-calibre education agents from around the world.

IALC reveals report findings at Rouen workshop

Hothousemedia.com, 29 April 2015

IALC held its 2015 workshop in the historic French city of Rouen in April, where the ‘life cycle’ of the language travel industry and how agents perceive independent chain schools were just two of the topics discussed during the opening seminars.

FAM tours effective in strengthening agent-educator relationship

ICEF Monitor, 29 April 2015

FAM (familiarisation) tours are one of the most effective ways for education providers to strengthen their working relationships with student recruitment agents, as IALC survey reveals.

New study highlights global language travel trends and the role of agents

ICEF Monitor, 28 April 2015

Two million people travel abroad every year with the primary purpose of learning a foreign language.

Art, Fancy Dress and Tuxedos at IALC Rouen 2015

Schools & Agents, 27 April 2015

A report of the IALC 2015 International Workshop in Rouen.

Top schools have top teachers

EL Gazette, April 2015

EL Gazette looks at why student satisfaction starts in the classroom and benchmarks IALC Spanish language schools in top 20% in Spain.

Marketing languages other than English

ICEF Monitor, 26 March 2015

A lingua franca is a bridge language, sometimes called a trading language, in that it is used to support communication between people who don’t share a native language.

Marketing languages other than English

Turkish Student magazine, March 2015

Studying at a foreign university is a challenge for students who want to improve their employment prospects in an increasingly global market. Many language schools are now offering a range of university pathway or foundation programmes to help students prepare for academic life. But what should you look for in a pathway programme?

From the field: Commoditisation and differentiation in the language travel industry

ICEF Monitor, 27 February 2015

Jean-Marc Alberola is the president of Bridge,a dynamic US-based provider whose six divisions span a wide range of language,teacher training, pathway, exchange,corporate training, and online programmes.

IALC commissions first-of-its-kind industry study

Schools & Agents, 23 February 2015

The International Association of Language Centres (IALC) has commissioned a unique and industry-wide research project.

Amid a crowd of Stars

EL Gazette, 11 February 2015

Celestine Rowland, IALC president and owner of Galway Cultural Institute and Galway Business School, tells Melanie Butler about Irish ELT reform.

IALC surveys agents on chains and independents

Hothouse Media, 9 February 2015

The International Association of Language Centres (IALC) has commissioned a survey of study travel agents to gauge industry perceptions of independent language schools and chain schools.

Growth of online booking

ICEF Monitor, 4 June 2014

Panel looks at the growth of online booking in language travel

The future of online booking

Study Travel Magazine May 2014

What’s the future of online booking and how far is study travel from a global distribution system like those seen in the travel industry?

Q&A with Jan Capper

Study Travel Magazine May 2014

This month, Jan Capper, director of IALC, chats to us about membership growth and plans for the 2015 workshop in France

IALC Brisbane workshop debates future of online booking

The Pie News April, 2014

The International Association of Language Centres (IALC) annual workshop was held in Australia for the first time this month and allowed 106 language centres from 21 countries to meet with 90 education agencies. This year, as well as a unique Australian experience, all delegates enjoyed an incisive seminar programme.