Quality language schools worldwide

ialc quality scheme

An IALC language school must meet high standards in all areas and work continuously to improve its service.

Our accreditation covers general management, academic management, curriculum, teaching, materials, resources, facilities, recruitment, training, publicity, health and safety, feedback, complaints, accommodation and activities.

Accreditation of new members

The applying school completes a detailed form covering all aspects of its operation, and submits this to IALC with supporting evidence and references from three agency partners. When the application has been checked and approved, the school undergoes an on-site inspection. If the inspection is successful, the application is put to a member vote.

Quality assurance of existing members

This has two components: the Annual Quality Return (AQR) and the four-yearly inspection. The online AQR is a detailed self-audit including plans for improvement. It is checked and approved by the Quality Assurance Committee. The four-yearly inspection checks standards and verifies information provided in the AQR. If improvements are needed, these are outlined and a timeframe is set. Implementation is verified by documentary evidence or a follow-up visit, if needed. Failure to meet IALC standards after a second inspection results in loss of membership.

Inspectors

We have a panel of multilingual, trained and experienced inspectors, consisting of external professionals and senior staff from IALC schools.

Best practice and shared knowhow

Our Best Practice Committee produces research, guidelines and seminars for members on different aspects of running a language school. IALC members also share ideas, tips and knowledge via an online forum.

Complaints

All IALC schools have a published complaints policy as part of their quality commitment. However, if you have an unresolved problem with an IALC school, please refer to the IALC Complaints Procedure.

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Learn English in Ireland with Alpha College, Dublin
Learn English in Worcester with Kingsway English Centre
Learn English in Broadstairs with Hilderstone
Learn English in Australia with Langports
Learn English in Cape Town South Africa with Good Hope Studies
Learn English in Australia with Byron Bay English Language School
English courses in Australia with SACE
Study English in the USA with ILI Massachusetts
Parlano Italiano - Learn Italian in Italy with Alce Bologna
Learn Italian in Milan and Florence with Linguaviva
Learn Spanish in Ecuador with Estudio Sampere
Spanish courses in Spain, Escuela de Idiomas Nerja
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Spanish language courses with Instituto de Idiomas Ibiza
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Learn French in Paris, Bordeaux & Biarritz with France Langue